Privacy Policy

Last updated: November 14, 2025

1. Introduction

Aqua World Line ("we", "us" or "AWL") respects the privacy of its users and is committed to protecting the personal data you provide to us. This Privacy Policy describes how we collect, use, store, and protect your personal information.

2. Information We Collect

2.1. Information You Provide

We may collect the following types of information when you interact with our services:

  • Identification data: first name, last name, email address
  • Contact data: phone number, postal address
  • Organization data: company name, position, field of activity
  • Usage data: information about how you use AWL stations

2.2. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and visit duration
  • General location information (city, country)

3. How We Use Information

We use collected data for the following purposes:

  • Service provision: to manage and improve AWL stations
  • Communication: to respond to requests and provide support
  • Reporting: to generate reports on environmental impact
  • Marketing: to send information about products and services (with your consent)
  • Improvement: to analyze and improve our services
  • Compliance: to comply with legal obligations

4. Information Sharing

We do not sell or rent your personal data to third parties. We may share information in the following circumstances:

  • Service providers: with partners who help us operate services (hosting, analytics, support)
  • Legal requirements: when necessary to comply with the law or respond to legal processes
  • Protection: to protect the rights, property, or safety of AWL, users, or the public
  • Business transactions: in case of a merger, acquisition, or asset sale

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction. These include:

  • Data encryption in transit (HTTPS/TLS)
  • Strict data access controls
  • Regular system monitoring and auditing
  • Staff training in data security

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: to request a copy of the personal data we hold
  • Right to rectification: to correct inaccurate or incomplete data
  • Right to erasure: to request deletion of data (under certain conditions)
  • Right to restriction: to limit the processing of your data
  • Right to portability: to receive data in a structured format
  • Right to object: to object to data processing for marketing
  • Right to withdraw consent: at any time

7. Cookies and Similar Technologies

7.1. Types of cookies used

Our website uses the following cookie categories:

Essential cookies (no consent required):

  • awl_cookie_consent: Stores your cookie preference (365 days)

Analytical cookies (requires consent):

  • Google Analytics (_ga, _gid): We analyze site traffic to improve content and user experience. These cookies are activated only with your explicit consent.

7.2. Google Analytics - Hybrid Mode

We use Google Analytics 4 in two ways:

  • Without consent: We collect only anonymous aggregate data (pageviews, devices) without storing cookies on your device. IP is anonymized.
  • With consent: If you accept, we enable cookies for more detailed analytics (user behavior, sessions), while maintaining IP anonymization.

7.3. Managing cookies

You can manage cookie preferences at any time:

  • Through the cookie banner displayed on first visit
  • Through your browser settings (delete/block cookies)
  • By contacting us at the email address provided below

Note: Refusing analytical cookies does not affect site functionality.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

9. International Transfers

Your data may be transferred and processed in countries outside the European Union. In such cases, we ensure that adequate safeguards are in place for data protection.

10. Policy Changes

We reserve the right to update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website.

11. Contact

For any questions or requests related to this Privacy Policy or your personal data, please contact us:

Aqua World Line
Email: [email protected]

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